Look at What Our Customers Have To Say
Customers are our number one focus and we love to receive feedback from them.
Read some of their reviews below.
Very friendly and helpful.Thank you
ese are professional, friendly and efficient.
Installation of Pylontech HESS battery system to optimise use of solar energy panels
The installation was completed efficiently and competently by two technicians from ESE and are functioning well even on February sunshine.
They also installed equipment to allow ESE to monitor production, usage and efficiency remotely. The display panel is easier to interpret.
Job Well Done!
The company is very responsive and the team that attended to do repairs to our solar system were very efficient and professional I was very pleased with the service I received
Replacement of battery and inverter
Always pleasant young men.
Never want drinks, just get on with the job.
Polite and considerate even though they’ve had to return for various problems.
They spend as long as they need to rectify any problem and always explain what they doing etc.
Solar Panel upgrade
Everything went according to plan from initial quote to work carried out. I am just awaiting the increased payments from FIT on my next reading
Pleased with overall experience of the job
I am very pleased with overall experience of the job.
Mrs E Young, Upgrade
Engineers were polite and appeared to know what they were doing. time will tell if the upgrade was worth the cost
Upgrade of Solar Panels
Engineers were polite, and certainly seemed to know what they were doing, time will tell if the upgrade was worth the cost.
Solar Panel Upgrade
very professional in their work
Ese have been very helpful so far , all staff are polite and helpful and engineers are experienced and very helpful as well
Upgrade of solar panels
Excellent service prompt courteous , helpful both with engineers and support staff in the office .
Installers were under pressure to complete job in a fixed time.
They did not have time to check the system was working before they left
Diagnosis team brought a part a few days later
Fault not fixed. Contacted office sending original installer in 2 days
Hopefully then fixed. Still a fast turnaround from original. Request to system working
Response from ESE Services
Thank you for your valued feedback and review. We do apologise for the delay in getting your system repaired on the day and having to make a second visit to complete the job. The recent bad weather did put a bit of a strain on our engineering team who struggled a bit to get round everyone in good time 🙁
We are happy that you were pleased with the overall service and that and that your system is now fully working.
Solar panel service
Engineer was on time and knowledgeable.
He advised us on how effective our system was and what was required to improve it.
I have always found the staff helpful and informative.
Checking of system at recently purchased
The engineer was helpful in explaining the system and how we can claim the feed in tarrif which we now do
Helpful and efficient service.
We were provided with a helpful phone call to warn us of the arrival of the technician. The ESE representative was friendly and quickly did all the necessary tests.
He then was very careful to explain what the findings meant with regard to the efficiency of the system.
Finally the technician explained some new options with green energy. All in all, an excellent service.
Efficient and Helpful
The technician arrived to check the system out with a pre warning phone call. He was very friendly and informative working quickly to check all the key elements of the system.
He also explained what the findings he made meant in terms of how well the system was working.
Finally, he made us aware of some new possibilities with green energy. Overall, excellent service.
Solar Panels checked for output, inverter looked at in attic and installation of a battery suggested.
What a Pleasure to deal with
we had a lovely time with these guys.
they were friendly, informative and their installers did a great job for us
We will be happy to have them back again next year to carry out the first annual health check.
Response from ESE Services
The engineers would like to thank you all the tea and biscuits that you provided. I think all the guys will be fighting over who comes to carry out your annual health check next year.
I was looking to upgrade my system I spoken to ESE regarding upgrading my system they explained everything to me the facts and how it would work the benefits of having a upgrade the price was good as well very professional install went excellent every thing ran smoothly and most important I am having better returns coming back from system.